How Much Does A Customer Service Manager Make ?

Customer Service Manager make $66,964 per year on average, or $32.19 per hour, in the United States. Customer Service Manager on the lower end of that spectrum, the bottom 10% to be exact, make roughly $37,440 a year, while the top 10% makes $111,932. Location impacts how much a Customer Service Manager can expect to make. Customer Service Manager make the most in New Mexico, Nebraska, Connecticut and California
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Highest Paying State

New Mexico
Average Salary Icon

Highest Paying City

Des Moines, NM

Average Salary for Customer Service Manager

Customer Service Manager in America make an average salary of $66,964 per year or $32.19 per hour. The top 10 percent makes over $111,932 per year, while the bottom 10 percent under $37,440 per year.

Most Common Customer Service Manager Benefits

Dental Insurance

Paid Holidays

Paid Time Off

Vision Insurance

Life Insurance

401(k)

Disability Insurance

Employee Assistance Program

Flexible Spending Account

Paid Sick Time

Highest Paying States

New Mexico

$89,297 Yearly

Nebraska

$87,913 Yearly

Connecticut

$82,589 Yearly

California

$76,112 Yearly

Iowa

$74,270 Yearly

Customer Service Manager Average Salary by State

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.

Rank
State
Avg.Salary
Hourly Rate
1 New Mexico $89,297 $42.93
2 Nebraska $87,913 $42.27
3 Connecticut $82,589 $39.71
4 California $76,112 $36.59
5 Iowa $74,270 $35.71
6 Kansas $72,833 $35.02
7 Virginia $71,436 $34.34
8 District of Columbia $70,564 $33.93
9 South Dakota $68,221 $32.80
10 New York $68,184 $32.78
11 Pennsylvania $67,627 $32.51
12 North Carolina $67,615 $32.51
13 Oregon $67,061 $32.24
14 Colorado $66,429 $31.94
15 Utah $65,832 $31.65
16 Minnesota $65,264 $31.38
17 Wisconsin $65,161 $31.33
18 Washington $63,965 $30.75
19 Nevada $63,891 $30.72
20 Michigan $63,785 $30.67
21 Massachusetts $63,508 $30.53
22 Oklahoma $63,332 $30.45
23 Ohio $62,722 $30.15
24 Illinois $62,332 $29.97
25 South Carolina $62,314 $29.96
26 Arkansas $62,175 $29.89
27 Arizona $61,108 $29.38
28 Texas $61,039 $29.35
29 Maryland $59,485 $28.60
30 Kentucky $58,423 $28.09
31 Missouri $57,402 $27.60
32 Tennessee $56,104 $26.97
33 Georgia $54,771 $26.33
34 New Jersey $54,606 $26.25
35 Hawaii $54,370 $26.14
36 Florida $54,120 $26.02
37 New Hampshire $53,672 $25.80
38 Indiana $53,654 $25.80
39 Alaska $52,998 $25.48
40 Alabama $51,620 $24.82
41 Vermont $50,682 $24.37
42 Maine $50,239 $24.15
43 Idaho $49,579 $23.84
44 Louisiana $49,418 $23.76
45 West Virginia $49,048 $23.58
46 Mississippi $43,157 $20.75

Highest Paying Cities for Customer Service Manager

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.

Rank
City
Avg.Salary
Hourly Rate
1 Des Moines, NM $118,920 $57.17
2 San Diego, CA $112,336 $54.01
3 Richmond, VA $98,166 $47.20
4 New York, NY $94,476 $45.42
5 Chicago, IL $91,591 $44.03
6 Seattle, WA $88,341 $42.47
7 Pittsburgh, PA $86,973 $41.81
8 Los Angeles, CA $86,726 $41.70
9 Milwaukee, WI $78,707 $37.84
10 Atlanta, GA $76,154 $36.61
11 Charlotte, NC $73,283 $35.23
12 Dallas, TX $72,590 $34.90
13 Washington, DC $70,564 $33.93
14 Minneapolis, MN $70,455 $33.87
15 Phoenix, AZ $70,235 $33.77

Customer Service Manager Salary Details

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.

What is Customer Service Manager Salary

Percentile Annual Salary Monthly Salary Hourly Rate
90th Percentile $111,932 $9,328 $54.00
75th Percentile $78,276 $6,523 $38.00
Average $66,964 $5,580 $32.00
25th Percentile $49,987 $4,166 $24.00
10th Percentile $37,440 $3,120 $18.00

Junior Level

Yearly Salary

$57,567

Hourly Salary

$27.68

Middle Level

Yearly Salary

$85,003

Hourly Salary

$40.87

Senior Level

Yearly Salary

$111,881

Hourly Salary

$53.79

Customer Service Manager Pay Trends

Compare salaries for individual cities or states with the national average.

Average Customer Service Manager Salary Over Time

 

Customer Service Manager Salary by Year

Year Average Salary Hourly Rate %Change
2024 $64,392 $31.00 4.53%
2023 $61,603 $30.00 4.97%
2022 $58,689 $28.00 3.09%
2021 $56,930 $27.00 1.5%
2020 $56,089 $27.00 3.33%
2019 $54,282 $26.00 1.65%
2018 $53,403 $26.00 1.68%
2017 $52,522 $25.00 1.53%
2016 $51,729 $25.00 3.8%
2015 $49,835 $24.00 3.39%
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