How Much Does A Customer Service Director Make ?

Customer Service Director make $128,770 per year on average, or $61.91 per hour, in the United States. Customer Service Director on the lower end of that spectrum, the bottom 10% to be exact, make roughly $85,393 a year, while the top 10% makes $171,794. Location impacts how much a Customer Service Director can expect to make. Customer Service Director make the most in California, Texas, Colorado and Washington
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Highest Paying State

California

Average Salary for Customer Service Director

Customer Service Director in America make an average salary of $128,770 per year or $61.91 per hour. The top 10 percent makes over $171,794 per year, while the bottom 10 percent under $85,393 per year.

Most Common Customer Service Director Benefits

Dental Insurance

Vision Insurance

Disability Insurance

401(k)

Life Insurance

Paid Time Off

Paid Holidays

Parental Leave

Paid Sick Time

Paid Vacation

Highest Paying States

California

$148,638 Yearly

Texas

$128,762 Yearly

Colorado

$126,649 Yearly

Washington

$126,042 Yearly

Arizona

$99,799 Yearly

Customer Service Director Average Salary by State

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.

Rank
State
Avg.Salary
Hourly Rate
1 California $148,638 $71.46
2 Texas $128,762 $61.90
3 Colorado $126,649 $60.89
4 Washington $126,042 $60.60
5 Arizona $99,799 $47.98

Customer Service Director Salary Details

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.

What is Customer Service Director Salary

Percentile Annual Salary Monthly Salary Hourly Rate
90th Percentile $171,794 $14,316 $83.00
75th Percentile $143,856 $11,988 $69.00
Average $128,770 $10,731 $62.00
25th Percentile $110,909 $9,242 $53.00
10th Percentile $85,393 $7,116 $41.00

Junior Level

Yearly Salary

$122,448

Hourly Salary

$58.87

Middle Level

Yearly Salary

$122,481

Hourly Salary

$58.88

Senior Level

Yearly Salary

$143,819

Hourly Salary

$69.14

Customer Service Director Pay Trends

Compare salaries for individual cities or states with the national average.

Average Customer Service Director Salary Over Time

 

Customer Service Director Salary by Year

Year Average Salary Hourly Rate %Change
2024 $64,392 $31.00 4.53%
2023 $61,603 $30.00 4.97%
2022 $58,689 $28.00 3.09%
2021 $56,930 $27.00 1.5%
2020 $56,089 $27.00 3.33%
2019 $54,282 $26.00 1.65%
2018 $53,403 $26.00 1.68%
2017 $52,522 $25.00 1.53%
2016 $51,729 $25.00 3.8%
2015 $49,835 $24.00 3.39%
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