How Much Does A Call Center Manager Make ?

Call Center Manager make $72,862 per year on average, or $35.03 per hour, in the United States. Call Center Manager on the lower end of that spectrum, the bottom 10% to be exact, make roughly $45,696 a year, while the top 10% makes $102,091. Location impacts how much a Call Center Manager can expect to make. Call Center Manager make the most in California, Texas, Michigan and Washington
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Highest Paying State

California
Average Salary Icon

Highest Paying City

Dallas, TX

Average Salary for Call Center Manager

Call Center Manager in America make an average salary of $72,862 per year or $35.03 per hour. The top 10 percent makes over $102,091 per year, while the bottom 10 percent under $45,696 per year.

Most Common Call Center Manager Benefits

401(k)

Dental Insurance

Vision Insurance

Paid Time Off

Paid Holidays

Life Insurance

Disability Insurance

Employee Assistance Program

Paid Vacation

Tuition Reimbursement

Highest Paying States

California

$80,342 Yearly

Texas

$73,131 Yearly

Michigan

$72,539 Yearly

Washington

$72,531 Yearly

Nebraska

$61,848 Yearly

Call Center Manager Average Salary by State

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.

Rank
State
Avg.Salary
Hourly Rate
1 California $80,342 $38.63
2 Texas $73,131 $35.16
3 Michigan $72,539 $34.87
4 Washington $72,531 $34.87
5 Nebraska $61,848 $29.73
6 Missouri $61,773 $29.70
7 Oklahoma $59,377 $28.55
8 Kansas $58,709 $28.23

Highest Paying Cities for Call Center Manager

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.

Rank
City
Avg.Salary
Hourly Rate
1 Dallas, TX $77,129 $37.08

Call Center Manager Salary Details

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.

What is Call Center Manager Salary

Percentile Annual Salary Monthly Salary Hourly Rate
90th Percentile $102,091 $8,508 $49.00
75th Percentile $81,020 $6,752 $39.00
Average $72,862 $6,072 $35.00
25th Percentile $59,700 $4,975 $29.00
10th Percentile $45,696 $3,808 $22.00

Junior Level

Yearly Salary

$70,582

Hourly Salary

$33.93

Middle Level

Yearly Salary

$78,651

Hourly Salary

$37.81

Senior Level

Yearly Salary

$109,000

Hourly Salary

$52.40

Call Center Manager Pay Trends

Compare salaries for individual cities or states with the national average.

Average Call Center Manager Salary Over Time

 

Call Center Manager Salary by Year

Year Average Salary Hourly Rate %Change
2024 $64,392 $31.00 4.53%
2023 $61,603 $30.00 4.97%
2022 $58,689 $28.00 3.09%
2021 $56,930 $27.00 1.5%
2020 $56,089 $27.00 3.33%
2019 $54,282 $26.00 1.65%
2018 $53,403 $26.00 1.68%
2017 $52,522 $25.00 1.53%
2016 $51,729 $25.00 3.8%
2015 $49,835 $24.00 3.39%
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