A Front End Manager is a professional who is responsible for managing and overseeing the day-to-day operations of the front end of a retail or service establishment. This includes supervising front-line employees, managing customer service and sales, and ensuring that the store or establishment is running efficiently and effectively. The Front End Manager is responsible for creating a positive and productive work environment, and they play a critical role in the overall success of the business. In addition to managing the front-line employees, the Front End Manager also plays a key role in driving sales and maintaining customer satisfaction. This includes developing and implementing sales strategies, monitoring customer service levels, and addressing any issues or concerns that may arise. The Front End Manager is also responsible for ensuring that the store or establishment is in compliance with all relevant laws, regulations and policies. To be a successful Front End Manager, one should have strong leadership, communication and customer service skills. They should also have an in-depth knowledge of the products or services offered by the store or establishment, and should be able to effectively manage a team and work under pressure. A college degree in business or related field is often preferred, and experience in retail or customer service is usually required.